Exchanges & Returns

Docking Drawer wants you to be happy with your order. If for some reason an outlet you purchased from Docking Drawer needs to be exchanged to another outlet series or size, Docking Drawer will happily accept exchanges and returns within 30 days of your purchase date.

Make an Exchange

An exchange is a return without a restocking fee followed by a new purchase.

To begin the exchange process, start a return here. Enter the order number and your email address to receive return shipping instructions.

Next, purchase the new outlets to complete the exchange process.


Make a Return

Docking Drawer Return Policy:

  • A 0% restocking fee applies to returns or exchanges within 30 days.
  • No returns will be accepted after 30 days.
  • Policy as of 8/20/2020

Defective products will be replaced at no cost to the customer.

Start a return by clicking on the button below. Enter the order number and your email address to receive return shipping instructions. If you made your purchase from Amazon, please initiate your return with Amazon under Amazon's return policy.

Once your outlet(s) is received, it will be inspected and tested. When the outlet is recertified, a refund will be issued. This process, including the amount of time it takes your bank to reflect the refund, can take up to 15 business days.


Rather talk to an outlet expert? Call us at 530-205-3625.

Mar 27, 2021

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